Points not updating
Points not updating
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Has anyone else noticed their points are not updating immediately?
I've made quite a few comments on line and haven't received a single point.
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Yes Electra1 I haven't had my Birthday Points added at all neither has Amazeballs seems many people here haven't been getting their Points.
My points are updating as soon as I comment.
No one gets their birthday points Margi59 you have to hound BH for them. I would be surprised if many members automatically received them.
That is such a shame Lisa359 that Beauty Heaven doesn't update members Birthday Points automatically, like Priceline does with its Sister Club.
Will keep at them regarding the points. Thanks for the advice much appreciated.
The Birthday Bonus used to go through automatically every year, but with the site changes a few years ago, we still see glitches. Such as that mysterious U next to your avatar on the top right of the page.
I haven't had any issues with my comment points loading only the bonus points for reviews I had heaps of issues with, and I've also been lucky enough to get my bonus birthday points, I think they get done at the very end of the month or early the next from memory not on your actual birthday.
Wow you are lucky . My birthday was back in August and I never recieved mine, I never got them added after sending an email and I've been told I should try again but I hav'nt bothered.
Yeah this year was good I think last year I had to ask LOL. I would def. follow up. Rewards room is coming up soon don't forget that 100 points could make a big difference! I would ask again LOL
Email Jess directly rather than using the online email us form—that has never given me any joy, I suspect the form is glitchy.
But Jess, Community Manager, is brilliant. If you logged in within 4 weeks of your birthday she can see and will apply the points. She did this for me yesterday, literally the day I emailed her.
I was also able to point out (pardon the pun) specific instances where I received bonus points but not my normal review points, or the other way around and she added points to cover those too.
She’s jessica(at)beautyheaven(dot)com(dot)au
Got up to Gold Status not through Birthday Points just from points gathered being on the BH website will still try and get the Birthday Points added one day.
Just starting to explore bh but dont see any problem.
Welcome Zmijka86 to the Beauty Heaven website glad that you are having no problems at all.
Hi, Zmijka86!
I don’t think I’ve ever received birthday points in the whole time I’ve been a member, if only I had known. Thanks for sharing this so I know now though, my birthday is next month so I will keep an eye out.
What's the date, CaitMay? Look out for a cake on the birthday thread.
13th of November, thanks Misfortune ☺️☺️
OK, keep an eye on the birthday thread on your birthday, CaitMay!
Hey, Electra1: when you say you haven't been receiving points for commenting online, do you mean comments on articles or comments on the forum? Comments on articles are unlimited - 1 point per comment, no matter how many comments you make, but forum comments are capped. Click on the Rewards Program link at the top right of this page to see further details.
Sent another email to Jessica this time it went through so I will see what happens.
I have too, hopefully we will get our points Margi59
Hope that you do as well Lisa359 have a Lovely Weekend.
Hopefully they give us our promised points!